A real session.
A brand-new customer trunk went live and immediately started failing ~80% of its calls. By the numbers, a disaster. In under an hour, TelcoOS:
Pulled the trunk’s live vendor breakdown even though it wasn’t in the standard mappings.
Found the top routing vendor rejecting 99% of calls — 986 of 1,000 sampled records came back as congestion.
Read the routing config and saw the trunk’s entire economics were built around that one dead vendor.
Diffed cost vs sell across 31 decks and 191,016 NPANXXs — proving the footprint 99.6% profitably coverable. The problem was never pricing; it was mis-stocked routing.
Named the replacement and tracked the recovery — completion on the live slice climbed from ~1.5% toward double digits within the hour.
All on command — pulled, crunched, and proven before the second coffee.